Contact ROAM
We welcome your inquiries! We can be contacted by mail, phone, email or by filling out the form below. Letters can be sent to ROAM BC, 1739 Mayneview Terrace, North Saanich, BC V8L 4L5 Canada.
If your enquiry is in regards to a ‘Lost or Found Pet’, please complete the appropriate form from the ‘Lost and Found Menu’ above, or send an email to petsearch@roambc.org
778-977-6260 or 778-977-6265
info@roambc.org
Ricky has been FOUND!! Thank you so much to Barb, Terry, and everyone else who helped us last night and this morning! We can’t thank you enough! We’re so grateful that Ricky is home safe and sound. We will be ROAM volunteers from here on out. Thanks again!
Chris L (Ricky)
All we can say is wow! How this all played out tonight was not how we imagined it would go down. But I’m glad it did…. Jeny and I were talking with another neighbor outside for about 15 minutes after Terry and Barb left. Chewy must have been the first to hear the jingling of Rusty’s collar, then Jeny, then me. Chewy walked around Joel’s house and brought our Rusty to us…. It was so surreal. But the the real people who helped bring our family back together again was all the wonderful people from ROAM, and all the wonderful community from WP. ROAM is a great family as well! Thank you to Lesli, Rachel, Dixie, Carrie, Deb, Cyndi and Michelle for all your countless hours of spotting, putting posters up, placing signs all over the place! Cory and Bailey…. Thank you! I know this was just as hard on you two as it was on us. You stayed with us and also stayed positive always helping with our search. Communicating with us in the early days was crucial to helping find Rusty! Donna and Andy…. what can we say? You two have been there right from the beginning, you offered to help when you didn’t have to… you opened your home to us and made us feel welcome… you opened your hearts. For that, we are for ever grateful for the both of you. Joel And Katyanna…. you had strangers creeping around your house and you welcomed us because you also experienced losing Petme. You paid it forward and we thank you for that! George and Nette, George was always there to support our family. From bringing us dinner in the woods, to giving up his favourite chocolate almonds,or hiking through the woods searching. And of course my tiny little older sister who has the largest heart that I’ve ever seen. She hiked hours on end and was the first who suspected the howling dog was Rusty, which she was right! She never gave up…. As she said, family never gives up on each other. Terry and Barb…. there’s no word that we can say that can fully describe how thankful we are for your help. Your experience and advice helped us stay calm and gave us hope to never give up! You kept us involved with every decision, every strategy and assured us we will find him. With out you, I don’t know if would have ever found Rusty. You didn’t just help us find a dog, you helped us find a lost family member who to me is one of my kids! I would be lost without him! Thank you all so much! Moises and Jeny
Moises
There is no better feeling to have your dogs returned no worse than wear after fearing the worse. ROAM just happened along at the exact time the dogs needed protection from heavy traffic. You were the angels I prayed for…talk about the stars lining up! Thank you, thank you, thank you. There are no words to express my happiness to have my fur babies safely home and curled up in my lap sleeping off their adventure. We are closely inspecting our fencing to find the breech and have contracted a company to cross fence our back yard to keep our “Adventuress and Houdini” out of our natural area and away from bunny trails…their world will be downsized so hopefully, we’ll not go through this again. Barb and Terry you have hearts of gold and are doing such important work. May your lives be blessed for all you do…
Yvonne Y
ROAM – Reuniting Owners with Animals Missing is an absolute dream! I cannot thank everyone enough for the help provided – from the organizers to the volunteers to the Facebook friends. I didn’t know where to start, and you pointed me in the right direction, with the support and care that I so badly needed. I was overwhelmed with the help I received – I don’t ask for help easily and to have so many willing, caring strangers step up was more than I could’ve imagined. Thank you, thank you, thank you for bringing my love home! I’ve been telling everyone about ROAM and am so thankful to have learned about this amazing group of people.
Katie W
This is a very sincere thank you to ROAM for the excellent and immediate response I received when I contacted Lesli to report that my cat Mugsy was missing. After my week of fruitless searching, Lesli, through her contacts, already had a picture of Mugsy on the ROAM web site and I was able to focus my search where he was last sighted. Getting him back that night was wonderful. Thanks again to ROAM and everyone who contributed to his return with their words of encouragement.
Gail G
My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!
Bonnie L
Words cannot express how grateful I am, you guys are absolutely amazing! Thank you thank you thank you! Saban is safe and sound and I couldn’t be more relieved.
Ella B
My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
David S. (Griffin)
Wow! What a team! THANK YOU SO MUCH to ALL who went out of their way to make this happen! It’s a great lesson on why community is SO important in this day and age. THIS experience is what makes ‘paying it forward’ happen! See how easy it is!! Everyone take note of this… The ingredients of compassion, common sense, perseverance, faith in your work, camaraderie, empathy, mutual support, came together here in a way rarely seen in public view. We can ALL learn a LOT from how these folks work together and how well they convey confidence, empathy, reassurance and… common sense to those that need their help! The selflessness is underappreciated and undervalued too much in our society. THIS is TRUE Leadership in action! ROAM doesn’t just talk about it – you ALL practice it – daily! I’m eternally grateful, I’m going to pay it forward by volunteering for any similar programs over here where we live. I hope this success story brings hope and faith to all the future pet parents and owners who experience a lost or missing pet and the fears, guilt and anxieties that come along with it. I can assure you – you are in the best hands possible!! PLEASE DONATE where you can!! If the principles of commitment and teamwork that ROAM has clearly mastered (yet still keeping everything uncomplicated) were to be used more throughout our communities… the outcomes would be something amazing, there’s a lot more to learn from this than meets the eye! Because of that… ROAM has got something MUCH bigger happening than what we actually see! There are PHD’s out there that study these sorts of phenomena!! I encourage all who read this (and the many other stories and posts on the ROAM sites) to DONATE and share these stories. YOU ARE BUILDING COMMUNITY BY GIVING TO THIS GROUP and the benefits are immediate! If you are someone who currently has a missing pet, have faith, it means you are confident in the universe (other people). Don’t underestimate the value of pets and their compassionate and dedicated owners.
Florian (Milos' owner)
We are so thankful for ROAM stepping in to help us find Hazel! We were in Toronto when we discovered our 10 lb rescue had spooked at a dog park & escaped, running for her life. The ROAM team deployed at our panicked request and stayed out in the wind & rain until late in the evening as they co-ordinated a search with our family, friends & community. Fortunately, and with great thanks to ROAM’s knowledge of how to handle scared dogs, Hazel only had to spend one night out in the cold. She was found safe the next day! Thank you ROAM for volunteering your time and energy to find our much-loved family member.
Kirsten F