Contact ROAM
We welcome your inquiries! We can be contacted by mail, phone, email or by filling out the form below. Letters can be sent to ROAM BC, 1739 Mayneview Terrace, North Saanich, BC V8L 4L5 Canada.
If your enquiry is in regards to a ‘Lost or Found Pet’, please complete the appropriate form from the ‘Lost and Found Menu’ above, or send an email to petsearch@roambc.org
778-977-6260 or 778-977-6265
info@roambc.org
Wow! What a team! THANK YOU SO MUCH to ALL who went out of their way to make this happen! It’s a great lesson on why community is SO important in this day and age. THIS experience is what makes ‘paying it forward’ happen! See how easy it is!! Everyone take note of this… The ingredients of compassion, common sense, perseverance, faith in your work, camaraderie, empathy, mutual support, came together here in a way rarely seen in public view. We can ALL learn a LOT from how these folks work together and how well they convey confidence, empathy, reassurance and… common sense to those that need their help! The selflessness is underappreciated and undervalued too much in our society. THIS is TRUE Leadership in action! ROAM doesn’t just talk about it – you ALL practice it – daily! I’m eternally grateful, I’m going to pay it forward by volunteering for any similar programs over here where we live. I hope this success story brings hope and faith to all the future pet parents and owners who experience a lost or missing pet and the fears, guilt and anxieties that come along with it. I can assure you – you are in the best hands possible!! PLEASE DONATE where you can!! If the principles of commitment and teamwork that ROAM has clearly mastered (yet still keeping everything uncomplicated) were to be used more throughout our communities… the outcomes would be something amazing, there’s a lot more to learn from this than meets the eye! Because of that… ROAM has got something MUCH bigger happening than what we actually see! There are PHD’s out there that study these sorts of phenomena!! I encourage all who read this (and the many other stories and posts on the ROAM sites) to DONATE and share these stories. YOU ARE BUILDING COMMUNITY BY GIVING TO THIS GROUP and the benefits are immediate! If you are someone who currently has a missing pet, have faith, it means you are confident in the universe (other people). Don’t underestimate the value of pets and their compassionate and dedicated owners.
Florian (Milos' owner)
All the way from Parliament Hill, in our Nations Capital, I want to say, thank you to ROAM for your volunteers, and for all they do for others helping find our loved, 4 legged fury kids. Your kindness and care for our missing pets is more than appreciated. Thank you for “being there” for us and Cholo..who is now, home safe and sound, in his Mama’s arms. Words can not thank you enough. Thank you…over and over again.
Barb L (Cholo)
When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!
Darlene E
A huge thank you to ROAM and all of the the kind volunteers who dropped everything to look for our beloved runaway Kalle!! We were absolutely astounded at how quickly ROAM immobilized after I got in touch. Within an hour they had posters printed and volunteers scouring Mt. Doug. Every walker I stopped on the mountain to ask if they had seen my missing dog had already seen a poster and/or been approached by someone else! I couldn’t believe it. We are so very, very grateful for everyone’s efforts. We were so distraught that Kalle was missing but were very heartened by realizing what a caring community we live in. It was a long 6 hours, but all’s well that ends well!! Thank you all!! And another huge thank you to the kind woman that pulled over and rescued him from Blenkinsop Road when he ran into traffic! I was too overwhelmed to get her name. Kalle and I will be enjoying an ON-LEASH walk today in the beautiful sunshine.
Sarah E
Dear ROAM, How can we possibly express our gratitude to the ROAM team?? Our cat Blue went missing 1.5 years ago and you are the reason he is back home with our family today. We rescued blue when he was a kitten through Dee’s Orphan Kitten Fund. He was found in a dumpster downtown with a broken tail. He instantly became a part of our family and a best friend to our daughter (age 2.5 at the time). He was the sweetest, most beautiful cat we had ever seen. We had 3 years with Blue until Boxing Day of 2018 when he went outside and didn’t return. With your help we posted missing posters everywhere and searched for months on end. I remember one member of your team encouraging me not to give up hope, that her cat had gone missing for 10 months and was found safe and healthy. We kept up hope for about a year before we started to realize he wasn’t coming back. That didn’t stop our daughter Hayden. She continued to talk about Blue regularly. Almost every picture she’d draw and every story she’d write in her school journal was about Blue. Two days ago when you texted me that picture of him I literally could not believe my eyes. A year and a half later???! The staff at the Point Ellis House where Blue had been spotted were so accommodating and helpful. The fact that you had him trapped within 24 hours is unbelievable!!! You were all so excited…. it’s extremely obvious how dedicated you all are to your cause. Blue is back home today and it’s like he never left. You warned me he could be frightened for a while which is what I also expected but the second I called his name he came right into my arms. Hayden has her best friend back thanks to you and we look forward to having many more years with him! I don’t think I could ever EVER express how grateful we are for what you have done for us. We will never forget this!!! Thank you! ❤️❤️❤️ Leanne, Nick & Hayden
Leanne (July 4, 2020)
Words can’t even describe how grateful I am to have had the help from ROAM in finding our beloved family dog. Terry and Barb gave us the tools and emotional support that was much needed in the non stop search. They checked in with us constantly, had the patience to answer and re-answer our many questions and inspired us to make the right choices ( all the time respecting my decisions) which in the end led us to a happy and very relieving reunion! Thank you so much guys!! 🙂
Char B
We would like to thank you and your organization for the amazing work in reuniting lost cats and dogs. In spite of losing almost 4 lbs, 1/2 of her body weight, Munchkin is fine, no cuts or scratches she is home safe and sound. Pat and John August 19, 2020
Pat and John (Munchkin)
ROAM was our rock during the 98-day stretch our dog Olive was out on her own. The amount of effort the volunteers put in to her homecoming was absolutely amazing! They helped canvas neighborhoods, drove around at all hours, postered endlessly, organized a search party, set up feed stations equipped with cameras and delicious meats, watched live traps that had been customized with her fear of metal in mind, and constantly offered us their support and encouragement. Terry even flew to Arizona to pick up the remote-operated drop net used to capture her! At that time, Olive was regularly going to a feed station situated along a busy roadway. We were all concerned that her luck might run out with so much nearby traffic and the potential time lost with shipping was what prompted Terry’s flight. It really is impossible to put in to words everything ROAM did for us. Olive did not make capture an easy task! She moved neighborhoods frequently (View Royal, Colwood, Sidney, & Brentwood Bay), ran from any approach, and refused to go in to any trap as she had been trapped in the past. No matter how hopeless things felt at times, giving up was not an option considered by us or ROAM. We are so thankful that such a dedicated and positive group of people exists and were able to resolve this difficult case. It is an absolute pleasure to have our wild “little monkey” home again. Thank you Terry, Barb, Lesli, Rachel, Cyndi, Linda, Barry, Darlene…and all of the rest of the ROAM volunteers! You guys are the best.
Julianna, James and Olive
ROAM – Reuniting Owners with Animals Missing is an absolute dream! I cannot thank everyone enough for the help provided – from the organizers to the volunteers to the Facebook friends. I didn’t know where to start, and you pointed me in the right direction, with the support and care that I so badly needed. I was overwhelmed with the help I received – I don’t ask for help easily and to have so many willing, caring strangers step up was more than I could’ve imagined. Thank you, thank you, thank you for bringing my love home! I’ve been telling everyone about ROAM and am so thankful to have learned about this amazing group of people.
Katie W
There is no way for us at Loved At Last Dog Rescue to adequately thank ROAM and Terry and Barb and their amazingly dedicated volunteers for their tireless efforts and commitment to catching Stella. This fearful girl had been rescued from a life as a stray in the streets of Iran only to escape from her foster home. We despaired that Stella could ever be caught. But then we didn’t know about ROAM’s experience, skill and most importantly their refusal to quit until the dog is caught. Even though FLED had been asked first to search for Stella it was ROAM who kept in constant contact with us with updates about sightings of Stella. We quickly realized that Stella’s best chance of being caught lay with ROAM. I doubt Terry and Barb slept more than a four hours a night since Stella’s escape. It became readily apparent to me that it wasn’t a matter of if ROAM caught Stella but when. And despite our repeated offers to make a donation Terry and Barb preferred that the money be used to help rescue other homeless dogs like Stella. And if all this wasn’t enough, Terry and Barb have also offered to help us find an adoptive home for Stella in the Victoria area. Amazing! Thank you, thank you, thank you ROAM. You are the best!
Jan O