When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!

We can thank ROAM enough to bringing Shiloh home tonight…..they were so helpful and even figured that someone likely picked her up(and thankful to the people who picked up Shiloh)….which was exactly what happened and kept in contact with me to keep me up to date with exactly what was going on….so wonderful to know there is groups out here to help bring animals home I know without their help we would not have Shiloh home with us tonight…forever grateful HUGE thank you ROAM from us and Shiloh

Thank you so much ROAM for helping me find my boy. Within no time the ad was up and you were giving me advice and support. I can not thank you enough for the efforts you put in and getting out there in the middle of the night to search! You are wonderful people and you’re doing an amazing job. Thank you from me and Kiedis! Time for a long nap 🙂

My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!

My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.

Ryder is safe and at home with us. Thank you to Terry and Rachel and all of the ROAM volunteers who contributed to the safe return of our dog. We had several sightings early this morning following the route I took while looking for him today. We found him at Ash and Edgemont and with Terry’s exceptional guidance were able to reunite with our boy. We cannot say thank you enough to all who helped and sent messages of support. ROAM as an organization was outstanding start to finish. We could not have done this without ROAM. I cannot praise them highly enough. Thank you, thank you, thank you!! 💕💕💕🐶

Our sweet little girl was brought home to us last night thanks in no small part to the folks at ROAM. We were put in touch with Terry by Lesley at Helping Paws Okanagan to help us bring home our missing dog and he was nothing short of exceptional – he was available anytime day or night, answered all our questions, laid out a clear plan that was way to follow, and spoke with a certainty and a confidence that was so reassuring. He kept us calm and focused on what we needed to do to get her back. What you do and the knowledge you have is truly a gift to animal lovers everywhere! Thank you so much Terry and ROAM – we could not have done it without you!

This is a very sincere thank you to ROAM for the excellent and immediate response I received when I contacted Lesli to report that my cat Mugsy was missing. After my week of fruitless searching, Lesli, through her contacts, already had a picture of Mugsy on the ROAM web site and I was able to focus my search where he was last sighted. Getting him back that night was wonderful. Thanks again to ROAM and everyone who contributed to his return with their words of encouragement.

Our heartfelt thanks to your amazing team! We just can not express the true feelings of support and positivity you provided while being so organized, and amazingly effective! And thanks to Joe at Fort Victoria for keeping him safe overnight. We are forever greatful you were there for us and Cooper.