Who we are

Reuniting Owners with Animals Missing Ltd. (ROAM) is a Not-for Profit Registered Canadian Charity established to assist owners in finding their lost or missing pets. ROAM is run entirely by volunteers with 100% of monetary donations going to the animals. ROAM will operate without any financial gain for its members. The main purpose is to Promote the Welfare of Animals which is beneficial to the community in a way the law regards as charitable. This organization provides the following services in support of that mandate:

  • To rescue/assist in finding stray, abandoned, abused, or surrendered animals by:
    • Providing contact numbers to reports of stray or injured animals
    • Searching for, capturing or reporting lost, stray, abandoned, abused or surrendered animals
    • Working with other organizations for the welfare of any animals requiring assistance (such as animal rescue, SPCA, CRD, Victoria Animal Control, etc.)
    • Working with other search organizations in the best interest of helping to reunite animals with their owners.
  • Provides a forum that allows owners to communicate their pet(s) are missing
  • Provides a forum that allows finders to communicate when an animal is found or captured
  • Provides a forum that allows a spotter to communicate that an animal is loose and/or roaming
  • Providing financial assistance and support when and where appropriate (on a case by case basis) in the event an animal requires urgent veterinary care and the owner is financially unable to come up with the required funds
  • Promote education and awareness to pet owners on specific topics but not limited to:
    • Benefits of spaying or neutering domestic pets to best ensure that they won’t wander
    • Registration and identification of domestic pets
    • Prevention of lost, missing or roaming animals through the proper and secure handling
    • Extra precautionary measures in handling newly fostered or adopted dogs and cats

Funding and Donation Sources

ROAM receives its funding from a variety of sources which includes but not limited to:

  • Donations from the general public
  • Donations of gifts in kind
  • Funds through different activities such as bottle drives, car washes and other initiatives

Any profits or other assets of ROAM will be used entirely to meet its objectives.

Code of Conduct

ROAM expects the Board of Directors, Management Team as well as the many volunteers to act in a professional and ethical manner.  Individuals will be required to review and sign the Code of Conduct prior to becoming part of the ROAM team.

  • Confidentiality – We are committed to maintaining the highest degree of integrity in all our dealings with our clients and partners, keeping client information confidential when appropriate.
  • Ethics – We conduct and provide services honestly and expect our clients and partners to do the same.
  • Legal / Duty of Care – Our actions and advice will always operate and conform to the law.
  • Professional conduct – We conduct all of our activities professionally and with integrity.  We take great care to be completely objective in our judgement and any recommendations we give are never influenced by anything other than the best interests of the animal.
  • Equality and Discrimination – We strive to be fair and objective in our advice and actions, and we are never influenced in our decisions and actions by issues of gender, race, creed, colour, age or personal disability.

Reuniting Owners with Animals Missing

I have loved and had dogs all my life. My partner and I just last week acquired the most beautiful standard poodle named Lena. She is three years old and she came from a lovely horse farm in Nova Scotia. Her former mom has been a breeder of standard poodles for over 30 years and she is one of my best friends. Lena had been selected to be a breeding bitch but it didn’t work out. Apparently she didn’t like male dogs! So my friend knew I was wanting a new dog after our beloved standard died a few months ago. And she offered us Lena and we jumped at the chance. Lena had only been with us for TWO days when she was lost. On Thursday Nov 2nd she flew from Halifax to Vancouver. She had not only a 4,000 mile plane ride BUT she had a 1.5 hour drive from her former home in NS. And most importantly, she was left by her obviously very sad former mom of 3 years. What an incredibly stressful day for a dog. Then on Thursday evening she was handed over to us in Vancouver and we drove to a hotel. Lena had never been in a hotel before and the sweet natured jet lagged dog quietly settled down on the bed. She even had a small supper! Next day, Friday, we departed for the ferry terminal and she had her first ride on the ferry. We stayed in the car with her and she enjoyed the ride. Once back home in Victoria we introduced her to her new home and that night she slept for hours. ROAM came into our lives Saturday morning. I had taken her out for a pee break and naively–when she hadn’t peed for 14 hours–I took her off the leash just to pee. We were in an enclosed fence park, very small with two exits. A strange dog SUDDENLY out of nowhere bolted up to her JUST as she finished peeing (she was literally off the leash for no more than 2 minutes) AND she froze, jumped backward and then ran. Her fear of the dog was so great that nothing I could do worked. I ran after her for three blocks down a city street but I lost sight of her. Everyone in the neighborhood called out encouragingly as I ran down the sidewalk in search of her. In about 10 minutes I reached Beacon Hill Park, across the street from my home. I ran home hoping she might have come to our front door. No luck. I then ran back towards the park realizing it was the first walk I had taken her on and IF she was as smart as I thought she was–she would remember it. I also thought it most resembled the pastoral area where she grew up. Fortunately for me I met the most lovely woman and 3 dogs number in her contact list. Terry, the acknowledged search wizard at ROAM, got the call from his dispatcher, and apparently dropped everything at home and bolted out the door so quickly his wife Barb didn’t know what was happening!  Meanwhile I was desperately retracing my first walk in the park with Lena hoping to spot her.  As I ran through the park, I heard from many people Lena had been running from everyone who tried to help catch her. I even saw her with my own eyes and called out to her and she ran AS FAST AS SHE COULD in the other direction. I was devastated. Then I realized she was so traumatized that nothing could calm her down. At some point in the 4 hour search for Lena, my partner, Darrell, ran to the fire department in James Bay behind our house. The fire men jumped in their truck with the largest ladder and drove to the highest point in the park. They put up the ladder (which I think extends 10 stories) and they had a perfect outlook and actually spotted her heading for Dallas Road. For those who don’t live here this is the most beautiful dog park in the city and it runs along the water.This turned out to be the next piece of good luck in a day that started in a very bad way. Between the Victoria Animal Control (VACs) (Matt) and ROAM (Terry and countless volunteers) they managed to finally locate and corner Lena at one end of Dallas Road. She was so scared of them she ran down a huge embankment but lucky for us, the beach meant she couldn’t run into the streets anymore. With more skill than I could imagine, Matt and Terry worked together like a well oiled machine and closed off Lena’s possible escape route from the beach. Total strangers walking along the trails stopped also to help block her from coming back up the hill into traffic. By this time she apparently was too tired to run up the embankment (thankfully!) and within minutes Terry had safely and securely captured her. To think that one frightened dog–so far from its original home–ran through traffic for almost four hours and escaped unharmed is nothing short of a miracle. Except that in reality it was the training, love of dogs, and common sense of many people that brought us to this happy conclusion. We will always be so grateful to ROAM and all the good people of Victoria who came together to save our dog. Lena I’m happy to report is unscathed by her terrifying adventure. She is now wearing a HALTER and I have a 20 foot training leash. She has been back to the park in my company and she is also enjoying her walks on Willows Beach. Because of her ordeal we’ve been spoiling her just a bit :). I can’t tell you how many times Saturday night I looked down to see her sleeping beside us and pinched myself to make sure I wasn’t dreaming. I could never imagine a dog surviving what she did–and totally unharmed.  Thank you Terry and Matt and all the fabulous people at ROAM and all those kind strangers who pitched in to help us. Cindy T and Darrell B Victoria BC
Cynthia & Darrel