Who we are
Reuniting Owners with Animals Missing Ltd. (ROAM) is a Not-for Profit Registered Canadian Charity established to assist owners in finding their lost or missing pets. ROAM is run entirely by volunteers with 100% of monetary donations going to the animals. ROAM will operate without any financial gain for its members. The main purpose is to Promote the Welfare of Animals which is beneficial to the community in a way the law regards as charitable. This organization provides the following services in support of that mandate:
- To rescue/assist in finding stray, abandoned, abused, or surrendered animals by:
- Providing contact numbers to reports of stray or injured animals
- Searching for, capturing or reporting lost, stray, abandoned, abused or surrendered animals
- Working with other organizations for the welfare of any animals requiring assistance (such as animal rescue, SPCA, CRD, Victoria Animal Control, etc.)
- Working with other search organizations in the best interest of helping to reunite animals with their owners.
- Provides a forum that allows owners to communicate their pet(s) are missing
- Provides a forum that allows finders to communicate when an animal is found or captured
- Provides a forum that allows a spotter to communicate that an animal is loose and/or roaming
- Providing financial assistance and support when and where appropriate (on a case by case basis) in the event an animal requires urgent veterinary care and the owner is financially unable to come up with the required funds
- Promote education and awareness to pet owners on specific topics but not limited to:
- Benefits of spaying or neutering domestic pets to best ensure that they won’t wander
- Registration and identification of domestic pets
- Prevention of lost, missing or roaming animals through the proper and secure handling
- Extra precautionary measures in handling newly fostered or adopted dogs and cats
Funding and Donation Sources
ROAM receives its funding from a variety of sources which includes but not limited to:
- Donations from the general public
- Donations of gifts in kind
- Funds through different activities such as bottle drives, car washes and other initiatives
Any profits or other assets of ROAM will be used entirely to meet its objectives.
Code of Conduct
ROAM expects the Board of Directors, Management Team as well as the many volunteers to act in a professional and ethical manner.
- Confidentiality – We are committed to maintaining the highest degree of integrity in all our dealings with our clients and partners, keeping client information confidential when appropriate.
- Ethics – We conduct and provide services honestly and expect our clients and partners to do the same.
- Legal / Duty of Care – Our actions and advice will always operate and conform to the law.
- Professional conduct – We conduct all of our activities professionally and with integrity.
We take great care to be completely objective in our judgement and any recommendations we give are never influenced by anything other than the best interests of the animal.
- Equality and Discrimination – We strive to be fair and objective in our advice and actions, and we are never influenced in our decisions and actions by issues of gender, race, creed, colour, age or personal disability.
Ricky has been FOUND!! Thank you so much to Barb, Terry, and everyone else who helped us last night and this morning! We can’t thank you enough! We’re so grateful that Ricky is home safe and sound. We will be ROAM volunteers from here on out. Thanks again!
Ryder is safe and at home with us. Thank you to Terry and Rachel and all of the ROAM volunteers who contributed to the safe return of our dog. We had several sightings early this morning following the route I took while looking for him today. We found him at Ash and Edgemont and with Terry’s exceptional guidance were able to reunite with our boy. We cannot say thank you enough to all who helped and sent messages of support. ROAM as an organization was outstanding start to finish. We could not have done this without ROAM. I cannot praise them highly enough. Thank you, thank you, thank you!! 💕💕💕🐶
ROAM – Reuniting Owners with Animals Missing is an absolute dream! I cannot thank everyone enough for the help provided – from the organizers to the volunteers to the Facebook friends. I didn’t know where to start, and you pointed me in the right direction, with the support and care that I so badly needed. I was overwhelmed with the help I received – I don’t ask for help easily and to have so many willing, caring strangers step up was more than I could’ve imagined. Thank you, thank you, thank you for bringing my love home! I’ve been telling everyone about ROAM and am so thankful to have learned about this amazing group of people.
We are so thankful for ROAM stepping in to help us find Hazel! We were in Toronto when we discovered our 10 lb rescue had spooked at a dog park & escaped, running for her life. The ROAM team deployed at our panicked request and stayed out in the wind & rain until late in the evening as they co-ordinated a search with our family, friends & community. Fortunately, and with great thanks to ROAM’s knowledge of how to handle scared dogs, Hazel only had to spend one night out in the cold. She was found safe the next day! Thank you ROAM for volunteering your time and energy to find our much-loved family member.
My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
You guys may have only helped me for a day, but you gave me the strength and positivity to help me find my beautiful baby girl! I can’t thank you enough for everything you did, especially being so far away! You guys do an incredible thing, thanks again!!!
A huge thank you goes out to this organization, the people behind it, and the compassionate service they provide. I am beyond grateful. When my little dog Ruby was scared off running by a hang glider that appeared over some trees in an off leash park, I was completely distraught when I couldn’t catch her and then eventually lost sight of her. I am new to Victoria and didn’t know anyone to help me so after calling animal control I continued to search. Then I remembered hearing about this organization Roam and gave them a call. I was crying and not sure if they could understand me, but they took the time to get the information and post immediately on the website with Ruby’s picture. Within another hour I had Ruby safely back in my arms. It was through this organization that we found each other again so quickly. We don’t tend to think about these things happening and I’m quite sure I never want to experience that terrifying feeling again. But it is nice to know this service is available for pet owners and I can testify that it works! The compassion and calm of Barb on the other end of the phone and the follow up happy texts went above and beyond any of my expectations. Once again, beyond grateful.
My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!
There is no way for us at Loved At Last Dog Rescue to adequately thank ROAM and Terry and Barb and their amazingly dedicated volunteers for their tireless efforts and commitment to catching Stella. This fearful girl had been rescued from a life as a stray in the streets of Iran only to escape from her foster home. We despaired that Stella could ever be caught. But then we didn’t know about ROAM’s experience, skill and most importantly their refusal to quit until the dog is caught. Even though FLED had been asked first to search for Stella it was ROAM who kept in constant contact with us with updates about sightings of Stella. We quickly realized that Stella’s best chance of being caught lay with ROAM. I doubt Terry and Barb slept more than a four hours a night since Stella’s escape. It became readily apparent to me that it wasn’t a matter of if ROAM caught Stella but when. And despite our repeated offers to make a donation Terry and Barb preferred that the money be used to help rescue other homeless dogs like Stella. And if all this wasn’t enough, Terry and Barb have also offered to help us find an adoptive home for Stella in the Victoria area. Amazing! Thank you, thank you, thank you ROAM. You are the best!
All we can say is wow! How this all played out tonight was not how we imagined it would go down. But I’m glad it did…. Jeny and I were talking with another neighbor outside for about 15 minutes after Terry and Barb left. Chewy must have been the first to hear the jingling of Rusty’s collar, then Jeny, then me. Chewy walked around Joel’s house and brought our Rusty to us…. It was so surreal. But the the real people who helped bring our family back together again was all the wonderful people from ROAM, and all the wonderful community from WP. ROAM is a great family as well! Thank you to Lesli, Rachel, Dixie, Carrie, Deb, Cyndi and Michelle for all your countless hours of spotting, putting posters up, placing signs all over the place! Cory and Bailey…. Thank you! I know this was just as hard on you two as it was on us. You stayed with us and also stayed positive always helping with our search. Communicating with us in the early days was crucial to helping find Rusty! Donna and Andy…. what can we say? You two have been there right from the beginning, you offered to help when you didn’t have to… you opened your home to us and made us feel welcome… you opened your hearts. For that, we are for ever grateful for the both of you. Joel And Katyanna…. you had strangers creeping around your house and you welcomed us because you also experienced losing Petme. You paid it forward and we thank you for that! George and Nette, George was always there to support our family. From bringing us dinner in the woods, to giving up his favourite chocolate almonds,or hiking through the woods searching. And of course my tiny little older sister who has the largest heart that I’ve ever seen. She hiked hours on end and was the first who suspected the howling dog was Rusty, which she was right! She never gave up…. As she said, family never gives up on each other. Terry and Barb…. there’s no word that we can say that can fully describe how thankful we are for your help. Your experience and advice helped us stay calm and gave us hope to never give up! You kept us involved with every decision, every strategy and assured us we will find him. With out you, I don’t know if would have ever found Rusty. You didn’t just help us find a dog, you helped us find a lost family member who to me is one of my kids! I would be lost without him! Thank you all so much! Moises and Jeny