About

Who we are

Reuniting Owners with Animals Missing Ltd. (ROAM) is a Not-for Profit Registered Canadian Charity (registered charity number #778847699RR001) established to assist owners in finding their lost or missing pets. ROAM is run entirely by volunteers with 100% of monetary donations going to the animals. ROAM will operate without any financial gain for its members. The main purpose is to Promote the Welfare of Animals which is beneficial to the community in a way the law regards as charitable. This organization provides the following services in support of that mandate:

  • To rescue/assist in finding stray, abandoned, abused, or surrendered animals by:
    • Providing contact numbers to reports of stray or injured animals
    • Searching for, capturing or reporting lost, stray, abandoned, abused or surrendered animals
    • Working with other organizations for the welfare of any animals requiring assistance (such as animal rescue, SPCA, CRD, Victoria Animal Control, etc.)
    • Working with other search organizations in the best interest of helping to reunite animals with their owners.
  • Provides a forum that allows owners to communicate their pet(s) are missing
  • Provides a forum that allows finders to communicate when an animal is found or captured
  • Provides a forum that allows a spotter to communicate that an animal is loose and/or roaming
  • Providing financial assistance and support when and where appropriate (on a case by case basis) in the event an animal requires urgent veterinary care and the owner is financially unable to come up with the required funds
  • Promote education and awareness to pet owners on specific topics but not limited to:
    • Benefits of spaying or neutering domestic pets to best ensure that they won’t wander
    • Registration and identification of domestic pets
    • Prevention of lost, missing or roaming animals through the proper and secure handling
    • Extra precautionary measures in handling newly fostered or adopted dogs and cats

Funding and Donation Sources

ROAM receives its funding from a variety of sources which includes but not limited to:

  • Donations from the general public
  • Donations of gifts in kind
  • Funds through different activities such as bottle drives, car washes and other initiatives

Any profits or other assets of ROAM will be used entirely to meet its objectives.

Code of Conduct

ROAM expects the Board of Directors, Management Team as well as the many volunteers to act in a professional and ethical manner.  Individuals will be required to review and sign the Code of Conduct prior to becoming part of the ROAM team.

  • Confidentiality – We are committed to maintaining the highest degree of integrity in all our dealings with our clients and partners, keeping client information confidential when appropriate.
  • Ethics – We conduct and provide services honestly and expect our clients and partners to do the same.
  • Legal / Duty of Care – Our actions and advice will always operate and conform to the law.
  • Professional conduct – We conduct all of our activities professionally and with integrity.  We take great care to be completely objective in our judgement and any recommendations we give are never influenced by anything other than the best interests of the animal.
  • Equality and Discrimination – We strive to be fair and objective in our advice and actions, and we are never influenced in our decisions and actions by issues of gender, race, creed, colour, age or personal disability.
ROAM was our rock during the 98-day stretch our dog Olive was out on her own. The amount of effort the volunteers put in to her homecoming was absolutely amazing! They helped canvas neighborhoods, drove around at all hours, postered endlessly, organized a search party, set up feed stations equipped with cameras and delicious meats, watched live traps that had been customized with her fear of metal in mind, and constantly offered us their support and encouragement. Terry even flew to Arizona to pick up the remote-operated drop net used to capture her! At that time, Olive was regularly going to a feed station situated along a busy roadway. We were all concerned that her luck might run out with so much nearby traffic and the potential time lost with shipping was what prompted Terry’s flight. It really is impossible to put in to words everything ROAM did for us. Olive did not make capture an easy task! She moved neighborhoods frequently (View Royal, Colwood, Sidney, & Brentwood Bay), ran from any approach, and refused to go in to any trap as she had been trapped in the past. No matter how hopeless things felt at times, giving up was not an option considered by us or ROAM. We are so thankful that such a dedicated and positive group of people exists and were able to resolve this difficult case. It is an absolute pleasure to have our wild “little monkey” home again. Thank you Terry, Barb, Lesli, Rachel, Cyndi, Linda, Barry, Darlene…and all of the rest of the ROAM volunteers! You guys are the best.
Julianna, James and Olive