FAQ – Frequently Asked Questions

Click on each question to expand the answer.

What is ROAM?
ROAM is a 100% volunteer run non-profit organization, dedicated to reuniting lost and found pets with their owners.
Who are we?
ROAM was formed when a team of 5 administrators and senior searchers decided to form our own strong, cohesive, community-friendly team.  We have collectively put in thousands of hours of volunteer work and have successfully reunited countless pets with their owners.  We wish to continue to provide this service, but felt it would be best for us to form our own group based on our own ideals and visions for our organization and our ability and desire to work with all groups.
What do we do?
From the moment we are alerted with a lost or found pet, our admins begin to work behind the scenes to get the details necessary to post a pet to our website.  We have two numbers dedicated to ROAM and there is always someone to answer calls from worried pet owners. 

We give advice and support to owners of lost pets to get a search started, or in the case of a found pet, to locate the owners.  We alert volunteers in the areas where a pet goes missing and in many cases, we send our dedicated and proven search team out to try and locate the animal. 

If an animal seems to be settling in one area, we may set up a feeding station and infrared/motion ‘trail cameras’, followed by a humane, live-trap.  Setting a live trap involves 100% supervision (day and night) which we take part in and organize with pet owners.

Why do we need another animal search organization?
We feel that the ‘need’ necessitates organizations like ROAM.  We are a group of extremely passionate people who work extremely well together and share the same ideals when it comes to finding pets.  For the welfare and best interests of the animals, it is our endeavour to work alongside other local animal agencies and groups.  Our goal is to always put pets first.

Have more questions that are not answered here?

My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
David S. (Griffin)