We welcome your inquiries! We can be contacted by mail, phone, email or by filling out the form below. If your enquiry is in regards to a pet, please complete the appropriate form. Letters can be sent to ROAM BC, 1739 Mayneview Terrace, North Saanich, BC V8L 4L5 Canada.
778-977-6260 or 778-977-6265
My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!
My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
I just want to say thank you so much to the Lesli, Roam team, the couple who found him and everyone who helped. Frankie is such a sweet boy, and is loved by all of us at the Rescue. It is so great to have the support of Roam and the community when something like this happens. Frankie is a tired little boy and is resting after his big adventure today!!
I am so thankful for this organization :). I called them after Lacie was missing on our walk for 20 minutes, I called, whistled and retraced my steps but she was no where to be seen. Thank you to the lovely couple who found her and called ROAM.
ROAM was our rock during the 98-day stretch our dog Olive was out on her own. The amount of effort the volunteers put in to her homecoming was absolutely amazing! They helped canvas neighborhoods, drove around at all hours, postered endlessly, organized a search party, set up feed stations equipped with cameras and delicious meats, watched live traps that had been customized with her fear of metal in mind, and constantly offered us their support and encouragement. Terry even flew to Arizona to pick up the remote-operated drop net used to capture her! At that time, Olive was regularly going to a feed station situated along a busy roadway. We were all concerned that her luck might run out with so much nearby traffic and the potential time lost with shipping was what prompted Terry’s flight. It really is impossible to put in to words everything ROAM did for us. Olive did not make capture an easy task! She moved neighborhoods frequently (View Royal, Colwood, Sidney, & Brentwood Bay), ran from any approach, and refused to go in to any trap as she had been trapped in the past. No matter how hopeless things felt at times, giving up was not an option considered by us or ROAM. We are so thankful that such a dedicated and positive group of people exists and were able to resolve this difficult case. It is an absolute pleasure to have our wild “little monkey” home again. Thank you Terry, Barb, Lesli, Rachel, Cyndi, Linda, Barry, Darlene…and all of the rest of the ROAM volunteers! You guys are the best.
There is no better feeling to have your dogs returned no worse than wear after fearing the worse. ROAM just happened along at the exact time the dogs needed protection from heavy traffic. You were the angels I prayed for…talk about the stars lining up! Thank you, thank you, thank you. There are no words to express my happiness to have my fur babies safely home and curled up in my lap sleeping off their adventure. We are closely inspecting our fencing to find the breech and have contracted a company to cross fence our back yard to keep our “Adventuress and Houdini” out of our natural area and away from bunny trails…their world will be downsized so hopefully, we’ll not go through this again. Barb and Terry you have hearts of gold and are doing such important work. May your lives be blessed for all you do…
We are so thankful for ROAM stepping in to help us find Hazel! We were in Toronto when we discovered our 10 lb rescue had spooked at a dog park & escaped, running for her life. The ROAM team deployed at our panicked request and stayed out in the wind & rain until late in the evening as they co-ordinated a search with our family, friends & community. Fortunately, and with great thanks to ROAM’s knowledge of how to handle scared dogs, Hazel only had to spend one night out in the cold. She was found safe the next day! Thank you ROAM for volunteering your time and energy to find our much-loved family member.
There is no way for us at Loved At Last Dog Rescue to adequately thank ROAM and Terry and Barb and their amazingly dedicated volunteers for their tireless efforts and commitment to catching Stella. This fearful girl had been rescued from a life as a stray in the streets of Iran only to escape from her foster home. We despaired that Stella could ever be caught. But then we didn’t know about ROAM’s experience, skill and most importantly their refusal to quit until the dog is caught. Even though FLED had been asked first to search for Stella it was ROAM who kept in constant contact with us with updates about sightings of Stella. We quickly realized that Stella’s best chance of being caught lay with ROAM. I doubt Terry and Barb slept more than a four hours a night since Stella’s escape. It became readily apparent to me that it wasn’t a matter of if ROAM caught Stella but when. And despite our repeated offers to make a donation Terry and Barb preferred that the money be used to help rescue other homeless dogs like Stella. And if all this wasn’t enough, Terry and Barb have also offered to help us find an adoptive home for Stella in the Victoria area. Amazing! Thank you, thank you, thank you ROAM. You are the best!
What amazing people/service 🙂 Alan is my brothers dog- i had let him out this afternoon 2pm with out his collar:(- he slipped into the park and was gone- i was searching for hours for him before my brother got home – he arrived home and i broke him the news- its the worst feeling-we had paused our searched efforts in hopes he would find his way back- he was too lost -we made some calls and got in touch with roam- these people were on the scene within an hour -they were everywhere searching for hours- they kept in contact with me the whole time- and were relentless with there search – they had Alan back by 7pm before dark- what an amazing feeling- i owe roam bigtime – if you ever lose your pet – you need these people on your side- unreal service- thank you soo much!!!!!!
Dear ROAM, How can we possibly express our gratitude to the ROAM team?? Our cat Blue went missing 1.5 years ago and you are the reason he is back home with our family today. We rescued blue when he was a kitten through Dee’s Orphan Kitten Fund. He was found in a dumpster downtown with a broken tail. He instantly became a part of our family and a best friend to our daughter (age 2.5 at the time). He was the sweetest, most beautiful cat we had ever seen. We had 3 years with Blue until Boxing Day of 2018 when he went outside and didn’t return. With your help we posted missing posters everywhere and searched for months on end. I remember one member of your team encouraging me not to give up hope, that her cat had gone missing for 10 months and was found safe and healthy. We kept up hope for about a year before we started to realize he wasn’t coming back. That didn’t stop our daughter Hayden. She continued to talk about Blue regularly. Almost every picture she’d draw and every story she’d write in her school journal was about Blue. Two days ago when you texted me that picture of him I literally could not believe my eyes. A year and a half later???! The staff at the Point Ellis House where Blue had been spotted were so accommodating and helpful. The fact that you had him trapped within 24 hours is unbelievable!!! You were all so excited…. it’s extremely obvious how dedicated you all are to your cause. Blue is back home today and it’s like he never left. You warned me he could be frightened for a while which is what I also expected but the second I called his name he came right into my arms. Hayden has her best friend back thanks to you and we look forward to having many more years with him! I don’t think I could ever EVER express how grateful we are for what you have done for us. We will never forget this!!! Thank you! ❤️❤️❤️ Leanne, Nick & Hayden