Words can’t even describe how grateful I am to have had the help from ROAM in finding our beloved family dog. Terry and Barb gave us the tools and emotional support that was much needed in the non stop search. They checked in with us constantly, had the patience to answer and re-answer our many questions and inspired us to make the right choices ( all the time respecting my decisions) which in the end led us to a happy and very relieving reunion! Thank you so much guys!! 🙂

Dear ROAM, How can we possibly express our gratitude to the ROAM team?? Our cat Blue went missing 1.5 years ago and you are the reason he is back home with our family today. We rescued blue when he was a kitten through Dee’s Orphan Kitten Fund. He was found in a dumpster downtown with a broken tail. He instantly became a part of our family and a best friend to our daughter (age 2.5 at the time). He was the sweetest, most beautiful cat we had ever seen. We had 3 years with Blue until Boxing Day of 2018 when he went outside and didn’t return. With your help we posted missing posters everywhere and searched for months on end. I remember one member of your team encouraging me not to give up hope, that her cat had gone missing for 10 months and was found safe and healthy. We kept up hope for about a year before we started to realize he wasn’t coming back. That didn’t stop our daughter Hayden. She continued to talk about Blue regularly. Almost every picture she’d draw and every story she’d write in her school journal was about Blue. Two days ago when you texted me that picture of him I literally could not believe my eyes. A year and a half later???!  The staff at the Point Ellis House where Blue had been spotted were so accommodating and helpful. The fact that you had him trapped within 24 hours is unbelievable!!! You were all so excited…. it’s extremely obvious how dedicated you all are to your cause. Blue is back home today and it’s like he never left. You warned me he could be frightened for a while which is what I also expected but the second I called his name he came right into my arms. Hayden has her best friend back thanks to you and we look forward to having many more years with him! I don’t think I could ever EVER express how grateful we are for what you have done for us. We will never forget this!!! Thank you! ❤️❤️❤️ Leanne, Nick & Hayden

Ryder is safe and at home with us. Thank you to Terry and Rachel and all of the ROAM volunteers who contributed to the safe return of our dog. We had several sightings early this morning following the route I took while looking for him today. We found him at Ash and Edgemont and with Terry’s exceptional guidance were able to reunite with our boy. We cannot say thank you enough to all who helped and sent messages of support. ROAM as an organization was outstanding start to finish. We could not have done this without ROAM. I cannot praise them highly enough. Thank you, thank you, thank you!! 💕💕💕🐶

Our heartfelt thanks to your amazing team! We just can not express the true feelings of support and positivity you provided while being so organized, and amazingly effective! And thanks to Joe at Fort Victoria for keeping him safe overnight. We are forever greatful you were there for us and Cooper.

Thanks to Terry and co. for working with Good Samaritan (Dan) to help capture and return Smokey, our very sly and speedy sled-dog. Even more importantly, thank you for understanding our plight and helping to educate and encourage us rather than chastising us or suggesting that we give up on our dog. We adopted Smokey knowing that she has serious issues to work through, but we did so because she is an excellent physical and emotional companion for our son, who has also had a very difficult time making it through elementary and middle-school with his self-esteem intact. In giving Smokey what she needs, we are also providing our son with the motivation and example he desperately needs to take good care of both his dog and himself.

Wow! What a team! THANK YOU SO MUCH to ALL who went out of their way to make this happen! It’s a great lesson on why community is SO important in this day and age. THIS experience is what makes ‘paying it forward’ happen! See how easy it is!! Everyone take note of this… The ingredients of compassion, common sense, perseverance, faith in your work, camaraderie, empathy, mutual support, came together here in a way rarely seen in public view. We can ALL learn a LOT from how these folks work together and how well they convey confidence, empathy, reassurance and… common sense to those that need their help! The selflessness is underappreciated and undervalued too much in our society. THIS is TRUE Leadership in action! ROAM doesn’t just talk about it – you ALL practice it – daily! I’m eternally grateful, I’m going to pay it forward by volunteering for any similar programs over here where we live. I hope this success story brings hope and faith to all the future pet parents and owners who experience a lost or missing pet and the fears, guilt and anxieties that come along with it. I can assure you – you are in the best hands possible!! PLEASE DONATE where you can!! If the principles of commitment and teamwork that ROAM has clearly mastered (yet still keeping everything uncomplicated) were to be used more throughout our communities… the outcomes would be something amazing, there’s a lot more to learn from this than meets the eye! Because of that… ROAM has got something MUCH bigger happening than what we actually see! There are PHD’s out there that study these sorts of phenomena!! I encourage all who read this (and the many other stories and posts on the ROAM sites) to DONATE and share these stories. YOU ARE BUILDING COMMUNITY BY GIVING TO THIS GROUP and the benefits are immediate! If you are someone who currently has a missing pet, have faith, it means you are confident in the universe (other people). Don’t underestimate the value of pets and their compassionate and dedicated owners.

A huge thank you goes out to this organization, the people behind it, and the compassionate service they provide.  I am beyond grateful.  When my little dog Ruby was scared off running by a hang glider that appeared over some trees in an off leash park, I was completely distraught when I couldn’t catch her and then eventually lost sight of her.  I am new to Victoria and didn’t know anyone to help me so after calling animal control I continued to search.  Then I remembered hearing about this organization Roam and gave them a call.  I was crying and not sure if they could understand me, but they took the time to get the information and post immediately on the website with Ruby’s picture.  Within another hour I had Ruby safely back in my arms.  It was through this organization that we found each other again so quickly.   We don’t tend to think about these things happening and I’m quite sure I never want to experience that terrifying feeling again.  But it is nice to know this service is available for pet owners and I can testify that it works!  The compassion and calm of Barb on the other end of the phone and the follow up happy texts went above and beyond any of my expectations.  Once again, beyond grateful.

We would like to thank you and your organization for the amazing work in reuniting lost cats and dogs. In spite of losing almost 4 lbs, 1/2 of her body weight, Munchkin is fine, no cuts or scratches she is home safe and sound. Pat and John August 19, 2020

When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!