A huge thank you goes out to this organization, the people behind it, and the compassionate service they provide.  I am beyond grateful.  When my little dog Ruby was scared off running by a hang glider that appeared over some trees in an off leash park, I was completely distraught when I couldn’t catch her and then eventually lost sight of her.  I am new to Victoria and didn’t know anyone to help me so after calling animal control I continued to search.  Then I remembered hearing about this organization Roam and gave them a call.  I was crying and not sure if they could understand me, but they took the time to get the information and post immediately on the website with Ruby’s picture.  Within another hour I had Ruby safely back in my arms.  It was through this organization that we found each other again so quickly.   We don’t tend to think about these things happening and I’m quite sure I never want to experience that terrifying feeling again.  But it is nice to know this service is available for pet owners and I can testify that it works!  The compassion and calm of Barb on the other end of the phone and the follow up happy texts went above and beyond any of my expectations.  Once again, beyond grateful.

I would like to thank Terry and the ROAM Team for being there for my family when I lost my dog.   Within hours after completing the lost pet application, I had three ROAM team members contact me by phone.  The ROAM team was quick to respond to my application.  They were efficient and ensured they had the correct information about my dog and the location on where he was lost.  And, when talking with them on the phone they were understanding, supportive and encouraging. I cannot say enough good things about the ROAM Team and the service they provide.  Thank you again!  Yvette S

I am so thankful for this organization :). I called them after Lacie was missing on our walk for 20 minutes, I called, whistled and retraced my steps but she was no where to be seen. Thank you to the lovely couple who found her and called ROAM.

Words can’t even describe how grateful I am to have had the help from ROAM in finding our beloved family dog. Terry and Barb gave us the tools and emotional support that was much needed in the non stop search. They checked in with us constantly, had the patience to answer and re-answer our many questions and inspired us to make the right choices ( all the time respecting my decisions) which in the end led us to a happy and very relieving reunion! Thank you so much guys!! 🙂

When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!

You guys may have only helped me for a day, but you gave me the strength and positivity to help me find my beautiful baby girl! I can’t thank you enough for everything you did, especially being so far away! You guys do an incredible thing, thanks again!!!

There is no better feeling to have your dogs returned no worse than wear after fearing the worse. ROAM just happened along at the exact time the dogs needed protection from heavy traffic. You were the angels I prayed for…talk about the stars lining up! Thank you, thank you, thank you. There are no words to express my happiness to have my fur babies safely home and curled up in my lap sleeping off their adventure. We are closely inspecting our fencing to find the breech and have contracted a company to cross fence our back yard to keep our “Adventuress and Houdini” out of our natural area and away from bunny trails…their world will be downsized so hopefully, we’ll not go through this again. Barb and Terry you have hearts of gold and are doing such important work. May your lives be blessed for all you do…

My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!

Thank you so much ROAM for helping me find my boy. Within no time the ad was up and you were giving me advice and support. I can not thank you enough for the efforts you put in and getting out there in the middle of the night to search! You are wonderful people and you’re doing an amazing job. Thank you from me and Kiedis! Time for a long nap 🙂