About

Who we are

Reuniting Owners with Animals Missing Ltd. (ROAM) is a Not-for Profit Registered Canadian Charity (registered charity number #778847699RR001) established to assist owners in finding their lost or missing pets primarily focusing on Southern Vancouver Island, BC Canada. ROAM is run entirely by volunteers with 100% of monetary donations going to the animals. ROAM will operate without any financial gain for its members. The main purpose is to Promote the Welfare of Animals which is beneficial to the community in a way the law regards as charitable. This organization provides the following services in support of that mandate:

  • To rescue/assist in finding stray, abandoned, abused, or surrendered animals by:
    • Providing contact numbers to reports of stray or injured animals
    • Searching for, capturing or reporting lost, stray, abandoned, abused or surrendered animals
    • Working with other organizations for the welfare of any animals requiring assistance (such as animal rescue, SPCA, CRD, Victoria Animal Control, etc.)
    • Working with other search organizations in the best interest of helping to reunite animals with their owners.
  • Provides a forum that allows owners to communicate their pet(s) are missing
  • Provides a forum that allows finders to communicate when an animal is found or captured
  • Provides a forum that allows a spotter to communicate that an animal is loose and/or roaming
  • Providing financial assistance and support when and where appropriate (on a case by case basis) in the event an animal requires urgent veterinary care and the owner is financially unable to come up with the required funds
  • Promote education and awareness to pet owners on specific topics but not limited to:
    • Benefits of spaying or neutering domestic pets to best ensure that they won’t wander
    • Registration and identification of domestic pets
    • Prevention of lost, missing or roaming animals through the proper and secure handling
    • Extra precautionary measures in handling newly fostered or adopted dogs and cats

Funding and Donation Sources

ROAM receives its funding from a variety of sources which includes but not limited to:

  • Donations from the general public
  • Donations of gifts in kind
  • Funds through different activities such as bottle drives, car washes and other initiatives

Any profits or other assets of ROAM will be used entirely to meet its objectives.

Code of Conduct

ROAM expects the Board of Directors, Management Team as well as the many volunteers to act in a professional and ethical manner.  Individuals will be required to review and sign the Code of Conduct prior to becoming part of the ROAM team.

  • Confidentiality – We are committed to maintaining the highest degree of integrity in all our dealings with our clients and partners, keeping client information confidential when appropriate.
  • Ethics – We conduct and provide services honestly and expect our clients and partners to do the same.
  • Legal / Duty of Care – Our actions and advice will always operate and conform to the law.
  • Professional conduct – We conduct all of our activities professionally and with integrity.  We take great care to be completely objective in our judgement and any recommendations we give are never influenced by anything other than the best interests of the animal.
  • Equality and Discrimination – We strive to be fair and objective in our advice and actions, and we are never influenced in our decisions and actions by issues of gender, race, creed, colour, age or personal disability.
Dear ROAM, How can we possibly express our gratitude to the ROAM team?? Our cat Blue went missing 1.5 years ago and you are the reason he is back home with our family today. We rescued blue when he was a kitten through Dee’s Orphan Kitten Fund. He was found in a dumpster downtown with a broken tail. He instantly became a part of our family and a best friend to our daughter (age 2.5 at the time). He was the sweetest, most beautiful cat we had ever seen. We had 3 years with Blue until Boxing Day of 2018 when he went outside and didn’t return. With your help we posted missing posters everywhere and searched for months on end. I remember one member of your team encouraging me not to give up hope, that her cat had gone missing for 10 months and was found safe and healthy. We kept up hope for about a year before we started to realize he wasn’t coming back. That didn’t stop our daughter Hayden. She continued to talk about Blue regularly. Almost every picture she’d draw and every story she’d write in her school journal was about Blue. Two days ago when you texted me that picture of him I literally could not believe my eyes. A year and a half later???!  The staff at the Point Ellis House where Blue had been spotted were so accommodating and helpful. The fact that you had him trapped within 24 hours is unbelievable!!! You were all so excited…. it’s extremely obvious how dedicated you all are to your cause. Blue is back home today and it’s like he never left. You warned me he could be frightened for a while which is what I also expected but the second I called his name he came right into my arms. Hayden has her best friend back thanks to you and we look forward to having many more years with him! I don’t think I could ever EVER express how grateful we are for what you have done for us. We will never forget this!!! Thank you! ❤️❤️❤️ Leanne, Nick & Hayden
Leanne (July 4, 2020)