About

Who we are

Reuniting Owners with Animals Missing Ltd. (ROAM) is a Not-for Profit Registered Canadian Charity (registered charity number #778847699RR001) established to assist owners in finding their lost or missing pets primarily focusing on Southern Vancouver Island, BC Canada. ROAM is run entirely by volunteers with 100% of monetary donations going to the animals. ROAM will operate without any financial gain for its members. The main purpose is to Promote the Welfare of Animals which is beneficial to the community in a way the law regards as charitable. This organization provides the following services in support of that mandate:

  • To rescue/assist in finding stray, abandoned, abused, or surrendered animals by:
    • Providing contact numbers to reports of stray or injured animals
    • Searching for, capturing or reporting lost, stray, abandoned, abused or surrendered animals
    • Working with other organizations for the welfare of any animals requiring assistance (such as animal rescue, SPCA, CRD, Victoria Animal Control, etc.)
    • Working with other search organizations in the best interest of helping to reunite animals with their owners.
  • Provides a forum that allows owners to communicate their pet(s) are missing
  • Provides a forum that allows finders to communicate when an animal is found or captured
  • Provides a forum that allows a spotter to communicate that an animal is loose and/or roaming
  • Providing financial assistance and support when and where appropriate (on a case by case basis) in the event an animal requires urgent veterinary care and the owner is financially unable to come up with the required funds
  • Promote education and awareness to pet owners on specific topics but not limited to:
    • Benefits of spaying or neutering domestic pets to best ensure that they won’t wander
    • Registration and identification of domestic pets
    • Prevention of lost, missing or roaming animals through the proper and secure handling
    • Extra precautionary measures in handling newly fostered or adopted dogs and cats

Funding and Donation Sources

ROAM receives its funding from a variety of sources which includes but not limited to:

  • Donations from the general public
  • Donations of gifts in kind
  • Funds through different activities such as bottle drives, car washes and other initiatives

Any profits or other assets of ROAM will be used entirely to meet its objectives.

Code of Conduct

ROAM expects the Board of Directors, Management Team as well as the many volunteers to act in a professional and ethical manner.  Individuals will be required to review and sign the Code of Conduct prior to becoming part of the ROAM team.

  • Confidentiality – We are committed to maintaining the highest degree of integrity in all our dealings with our clients and partners, keeping client information confidential when appropriate.
  • Ethics – We conduct and provide services honestly and expect our clients and partners to do the same.
  • Legal / Duty of Care – Our actions and advice will always operate and conform to the law.
  • Professional conduct – We conduct all of our activities professionally and with integrity.  We take great care to be completely objective in our judgement and any recommendations we give are never influenced by anything other than the best interests of the animal.
  • Equality and Discrimination – We strive to be fair and objective in our advice and actions, and we are never influenced in our decisions and actions by issues of gender, race, creed, colour, age or personal disability.
All we can say is wow! How this all played out tonight was not how we imagined it would go down. But I’m glad it did…. Jeny and I were talking with another neighbor outside for about 15 minutes after Terry and Barb left. Chewy must have been the first to hear the jingling of Rusty’s collar, then Jeny, then me. Chewy walked around Joel’s house and brought our Rusty to us…. It was so surreal. But the the real people who helped bring our family back together again was all the wonderful people from ROAM, and all the wonderful community from WP. ROAM is a great family as well! Thank you to Lesli, Rachel, Dixie, Carrie, Deb, Cyndi and Michelle for all your countless hours of spotting, putting posters up, placing signs all over the place! Cory and Bailey…. Thank you! I know this was just as hard on you two as it was on us. You stayed with us and also stayed positive always helping with our search. Communicating with us in the early days was crucial to helping find Rusty! Donna and Andy…. what can we say? You two have been there right from the beginning, you offered to help when you didn’t have to… you opened your home to us and made us feel welcome… you opened your hearts. For that, we are for ever grateful for the both of you. Joel And Katyanna…. you had strangers creeping around your house and you welcomed us because you also experienced losing Petme. You paid it forward and we thank you for that! George and Nette, George was always there to support our family. From bringing us dinner in the woods, to giving up his favourite chocolate almonds,or hiking through the woods searching. And of course my tiny little older sister who has the largest heart that I’ve ever seen. She hiked hours on end and was the first who suspected the howling dog was Rusty, which she was right! She never gave up…. As she said, family never gives up on each other. Terry and Barb…. there’s no word that we can say that can fully describe how thankful we are for your help. Your experience and advice helped us stay calm and gave us hope to never give up! You kept us involved with every decision, every strategy and assured us we will find him. With out you, I don’t know if would have ever found Rusty. You didn’t just help us find a dog, you helped us find a lost family member who to me is one of my kids! I would be lost without him! Thank you all so much!   Moises and Jeny
Moises