Contact ROAM
We welcome your inquiries! We can be contacted by mail, phone, email or by filling out the form below. Letters can be sent to ROAM BC, 1739 Mayneview Terrace, North Saanich, BC V8L 4L5 Canada.
If your enquiry is in regards to a ‘Lost or Found Pet’, please complete the appropriate form from the ‘Lost and Found Menu’ above, or send an email to petsearch@roambc.org
778-977-6260 or 778-977-6265
info@roambc.org
This is a very sincere thank you to ROAM for the excellent and immediate response I received when I contacted Lesli to report that my cat Mugsy was missing. After my week of fruitless searching, Lesli, through her contacts, already had a picture of Mugsy on the ROAM web site and I was able to focus my search where he was last sighted. Getting him back that night was wonderful. Thanks again to ROAM and everyone who contributed to his return with their words of encouragement.
Gail G
Words can’t even describe how grateful I am to have had the help from ROAM in finding our beloved family dog. Terry and Barb gave us the tools and emotional support that was much needed in the non stop search. They checked in with us constantly, had the patience to answer and re-answer our many questions and inspired us to make the right choices ( all the time respecting my decisions) which in the end led us to a happy and very relieving reunion! Thank you so much guys!! 🙂
Char B
Wow! What a team! THANK YOU SO MUCH to ALL who went out of their way to make this happen! It’s a great lesson on why community is SO important in this day and age. THIS experience is what makes ‘paying it forward’ happen! See how easy it is!! Everyone take note of this… The ingredients of compassion, common sense, perseverance, faith in your work, camaraderie, empathy, mutual support, came together here in a way rarely seen in public view. We can ALL learn a LOT from how these folks work together and how well they convey confidence, empathy, reassurance and… common sense to those that need their help! The selflessness is underappreciated and undervalued too much in our society. THIS is TRUE Leadership in action! ROAM doesn’t just talk about it – you ALL practice it – daily! I’m eternally grateful, I’m going to pay it forward by volunteering for any similar programs over here where we live. I hope this success story brings hope and faith to all the future pet parents and owners who experience a lost or missing pet and the fears, guilt and anxieties that come along with it. I can assure you – you are in the best hands possible!! PLEASE DONATE where you can!! If the principles of commitment and teamwork that ROAM has clearly mastered (yet still keeping everything uncomplicated) were to be used more throughout our communities… the outcomes would be something amazing, there’s a lot more to learn from this than meets the eye! Because of that… ROAM has got something MUCH bigger happening than what we actually see! There are PHD’s out there that study these sorts of phenomena!! I encourage all who read this (and the many other stories and posts on the ROAM sites) to DONATE and share these stories. YOU ARE BUILDING COMMUNITY BY GIVING TO THIS GROUP and the benefits are immediate! If you are someone who currently has a missing pet, have faith, it means you are confident in the universe (other people). Don’t underestimate the value of pets and their compassionate and dedicated owners.
Florian (Milos' owner)
On behalf of Queenie, all the local volunteers and the Puerto Vallarta SPCA (PVCA) we want to express our sincere gratitude for Terry of ROAM for his assistance. As you know Queenie arrived in Canada and was lost very shortly afterward, in the North Vancouver winter. She didn’t know where she was, and wasn’t used to the winter. As a rescue from Mexico, we relied on a group of random volunteers that came together, as well as a PVCA rescuer that flew up from Mexico. Within a very short time, you dropped everything to come to Vancouver despite the distance, with your equipment, your guidance, and your dedication. And even after leaving you were with us supporting remotely. Your contribution and your dedication to this dog and this group of strangers gives me great faith in humanity. We are grateful beyond words.
Deanna P
Words cannot express how grateful I am, you guys are absolutely amazing! Thank you thank you thank you! Saban is safe and sound and I couldn’t be more relieved.
Ella B
All we can say is wow! How this all played out tonight was not how we imagined it would go down. But I’m glad it did…. Jeny and I were talking with another neighbor outside for about 15 minutes after Terry and Barb left. Chewy must have been the first to hear the jingling of Rusty’s collar, then Jeny, then me. Chewy walked around Joel’s house and brought our Rusty to us…. It was so surreal. But the the real people who helped bring our family back together again was all the wonderful people from ROAM, and all the wonderful community from WP. ROAM is a great family as well! Thank you to Lesli, Rachel, Dixie, Carrie, Deb, Cyndi and Michelle for all your countless hours of spotting, putting posters up, placing signs all over the place! Cory and Bailey…. Thank you! I know this was just as hard on you two as it was on us. You stayed with us and also stayed positive always helping with our search. Communicating with us in the early days was crucial to helping find Rusty! Donna and Andy…. what can we say? You two have been there right from the beginning, you offered to help when you didn’t have to… you opened your home to us and made us feel welcome… you opened your hearts. For that, we are for ever grateful for the both of you. Joel And Katyanna…. you had strangers creeping around your house and you welcomed us because you also experienced losing Petme. You paid it forward and we thank you for that! George and Nette, George was always there to support our family. From bringing us dinner in the woods, to giving up his favourite chocolate almonds,or hiking through the woods searching. And of course my tiny little older sister who has the largest heart that I’ve ever seen. She hiked hours on end and was the first who suspected the howling dog was Rusty, which she was right! She never gave up…. As she said, family never gives up on each other. Terry and Barb…. there’s no word that we can say that can fully describe how thankful we are for your help. Your experience and advice helped us stay calm and gave us hope to never give up! You kept us involved with every decision, every strategy and assured us we will find him. With out you, I don’t know if would have ever found Rusty. You didn’t just help us find a dog, you helped us find a lost family member who to me is one of my kids! I would be lost without him! Thank you all so much! Moises and Jeny
Moises
We would like to thank you and your organization for the amazing work in reuniting lost cats and dogs. In spite of losing almost 4 lbs, 1/2 of her body weight, Munchkin is fine, no cuts or scratches she is home safe and sound. Pat and John August 19, 2020
Pat and John (Munchkin)
There is no way for us at Loved At Last Dog Rescue to adequately thank ROAM and Terry and Barb and their amazingly dedicated volunteers for their tireless efforts and commitment to catching Stella. This fearful girl had been rescued from a life as a stray in the streets of Iran only to escape from her foster home. We despaired that Stella could ever be caught. But then we didn’t know about ROAM’s experience, skill and most importantly their refusal to quit until the dog is caught. Even though FLED had been asked first to search for Stella it was ROAM who kept in constant contact with us with updates about sightings of Stella. We quickly realized that Stella’s best chance of being caught lay with ROAM. I doubt Terry and Barb slept more than a four hours a night since Stella’s escape. It became readily apparent to me that it wasn’t a matter of if ROAM caught Stella but when. And despite our repeated offers to make a donation Terry and Barb preferred that the money be used to help rescue other homeless dogs like Stella. And if all this wasn’t enough, Terry and Barb have also offered to help us find an adoptive home for Stella in the Victoria area. Amazing! Thank you, thank you, thank you ROAM. You are the best!
Jan O
Thank you from the bottom of my heart for the people you have helped and supported. Operating a service available at no cost to animal owners at a time of need and hearing about your contribution from a fellow dog owner. You are well appreciated, have been successful in your mantra and are COMPLETELY APPRECIATED BY THE LIVES YOU TOUCH AND THOSE THAT HAVE BEEN FORTUNATE TO HAVE YOU AVAILABLE IF NEED BE. THANK YOU FOR DEMONSTRATING THE GOOD AND GREATER GOOD IN YOUR SERVICE TO OUR COMMUNITY. MORE THAN 5 STARS AND A STANDING OVATION, KEEP DOING WHAT YOUR DOING. Holly B
Of course all of you dog lovers will never forget the feeling of having your first dog. Well this is my first baby. we couldnt be anymore greatful for the Roam and Raincoast Foundation. She had 2 batches of pups 17 all together. It was the most stressful time for her and myself. But she is happy, running around playing and enjoying the freedom she now has. HISKWE HALE! (Thank you everyone) from the James family and Saiya
Saiya