Contact ROAM
We welcome your inquiries! We can be contacted by mail, phone, email or by filling out the form below. Letters can be sent to ROAM BC, 1739 Mayneview Terrace, North Saanich, BC V8L 4L5 Canada.
If your enquiry is in regards to a ‘Lost or Found Pet’, please complete the appropriate form from the ‘Lost and Found Menu’ above, or send an email to petsearch@roambc.org
778-977-6260 or 778-977-6265
info@roambc.org
My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!
Bonnie L
I am so thankful for this organization :). I called them after Lacie was missing on our walk for 20 minutes, I called, whistled and retraced my steps but she was no where to be seen. Thank you to the lovely couple who found her and called ROAM.
Corine
Of course all of you dog lovers will never forget the feeling of having your first dog. Well this is my first baby. we couldnt be anymore greatful for the Roam and Raincoast Foundation. She had 2 batches of pups 17 all together. It was the most stressful time for her and myself. But she is happy, running around playing and enjoying the freedom she now has. HISKWE HALE! (Thank you everyone) from the James family and Saiya
Saiya
You guys are amazing and I’m so happy that we could find Fletcher within 1 day!! Your system seems to work awesome and I am so thankful.
Courtney B
My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
David S. (Griffin)
All the way from Parliament Hill, in our Nations Capital, I want to say, thank you to ROAM for your volunteers, and for all they do for others helping find our loved, 4 legged fury kids. Your kindness and care for our missing pets is more than appreciated. Thank you for “being there” for us and Cholo..who is now, home safe and sound, in his Mama’s arms. Words can not thank you enough. Thank you…over and over again.
Barb L (Cholo)
Our sweet little girl was brought home to us last night thanks in no small part to the folks at ROAM. We were put in touch with Terry by Lesley at Helping Paws Okanagan to help us bring home our missing dog and he was nothing short of exceptional – he was available anytime day or night, answered all our questions, laid out a clear plan that was way to follow, and spoke with a certainty and a confidence that was so reassuring. He kept us calm and focused on what we needed to do to get her back. What you do and the knowledge you have is truly a gift to animal lovers everywhere! Thank you so much Terry and ROAM – we could not have done it without you!
Brette R (August 3, 2020)
Words can’t even describe how grateful I am to have had the help from ROAM in finding our beloved family dog. Terry and Barb gave us the tools and emotional support that was much needed in the non stop search. They checked in with us constantly, had the patience to answer and re-answer our many questions and inspired us to make the right choices ( all the time respecting my decisions) which in the end led us to a happy and very relieving reunion! Thank you so much guys!! 🙂
Char B
You guys may have only helped me for a day, but you gave me the strength and positivity to help me find my beautiful baby girl! I can’t thank you enough for everything you did, especially being so far away! You guys do an incredible thing, thanks again!!!
Kaitlyn (Langley BC)
When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!
Darlene E