A huge thank you goes out to this organization, the people behind it, and the compassionate service they provide.  I am beyond grateful.  When my little dog Ruby was scared off running by a hang glider that appeared over some trees in an off leash park, I was completely distraught when I couldn’t catch her and then eventually lost sight of her.  I am new to Victoria and didn’t know anyone to help me so after calling animal control I continued to search.  Then I remembered hearing about this organization Roam and gave them a call.  I was crying and not sure if they could understand me, but they took the time to get the information and post immediately on the website with Ruby’s picture.  Within another hour I had Ruby safely back in my arms.  It was through this organization that we found each other again so quickly.   We don’t tend to think about these things happening and I’m quite sure I never want to experience that terrifying feeling again.  But it is nice to know this service is available for pet owners and I can testify that it works!  The compassion and calm of Barb on the other end of the phone and the follow up happy texts went above and beyond any of my expectations.  Once again, beyond grateful.

All we can say is wow! How this all played out tonight was not how we imagined it would go down. But I’m glad it did…. Jeny and I were talking with another neighbor outside for about 15 minutes after Terry and Barb left. Chewy must have been the first to hear the jingling of Rusty’s collar, then Jeny, then me. Chewy walked around Joel’s house and brought our Rusty to us…. It was so surreal. But the the real people who helped bring our family back together again was all the wonderful people from ROAM, and all the wonderful community from WP. ROAM is a great family as well! Thank you to Lesli, Rachel, Dixie, Carrie, Deb, Cyndi and Michelle for all your countless hours of spotting, putting posters up, placing signs all over the place! Cory and Bailey…. Thank you! I know this was just as hard on you two as it was on us. You stayed with us and also stayed positive always helping with our search. Communicating with us in the early days was crucial to helping find Rusty! Donna and Andy…. what can we say? You two have been there right from the beginning, you offered to help when you didn’t have to… you opened your home to us and made us feel welcome… you opened your hearts. For that, we are for ever grateful for the both of you. Joel And Katyanna…. you had strangers creeping around your house and you welcomed us because you also experienced losing Petme. You paid it forward and we thank you for that! George and Nette, George was always there to support our family. From bringing us dinner in the woods, to giving up his favourite chocolate almonds,or hiking through the woods searching. And of course my tiny little older sister who has the largest heart that I’ve ever seen. She hiked hours on end and was the first who suspected the howling dog was Rusty, which she was right! She never gave up…. As she said, family never gives up on each other. Terry and Barb…. there’s no word that we can say that can fully describe how thankful we are for your help. Your experience and advice helped us stay calm and gave us hope to never give up! You kept us involved with every decision, every strategy and assured us we will find him. With out you, I don’t know if would have ever found Rusty. You didn’t just help us find a dog, you helped us find a lost family member who to me is one of my kids! I would be lost without him! Thank you all so much!   Moises and Jeny

What amazing people/service 🙂 Alan is my brothers dog- i had let him out this afternoon 2pm with out his collar:(- he slipped into the park and was gone- i was searching for hours for him before my brother got home – he arrived home and i broke him the news- its the worst feeling-we had paused our searched efforts in hopes he would find his way back- he was too lost -we made some calls and got in touch with roam- these people were on the scene within an hour -they were everywhere searching for hours- they kept in contact with me the whole time- and were relentless with there search – they had Alan back by 7pm before dark- what an amazing feeling- i owe roam bigtime – if you ever lose your pet – you need these people on your side- unreal service- thank you soo much!!!!!!

My family cannot possibly thank all of you enough!!!! ROAM admin & volunteers were so truly amazing through this whole experience. Working so closely with Victoria Animal Control Services who were also absolutely wonderful! Passing out posters, Tigo ‘chits’, driving, walking, sharing on social media and with people in the neighborhood. Working with our family and friends who were stressed and scared and had no idea what to do. You all were so calm, reassuring, present, knowledgeable, and patient with us. We are truly overwhelmed by how our community came together for us, perfect strangers, on Christmas (!!), to find our lost puppy. Tigo made his way home because of all of your hard work over a solid 24hr period. With all of our hearts we thank you!!!!

We would like to thank you and your organization for the amazing work in reuniting lost cats and dogs. In spite of losing almost 4 lbs, 1/2 of her body weight, Munchkin is fine, no cuts or scratches she is home safe and sound. Pat and John August 19, 2020

When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!

Our heartfelt thanks to your amazing team! We just can not express the true feelings of support and positivity you provided while being so organized, and amazingly effective! And thanks to Joe at Fort Victoria for keeping him safe overnight. We are forever greatful you were there for us and Cooper.

ROAM – Reuniting Owners with Animals Missing is an absolute dream! I cannot thank everyone enough for the help provided – from the organizers to the volunteers to the Facebook friends. I didn’t know where to start, and you pointed me in the right direction, with the support and care that I so badly needed. I was overwhelmed with the help I received – I don’t ask for help easily and to have so many willing, caring strangers step up was more than I could’ve imagined. Thank you, thank you, thank you for bringing my love home! I’ve been telling everyone about ROAM and am so thankful to have learned about this amazing group of people.

There is no better feeling to have your dogs returned no worse than wear after fearing the worse. ROAM just happened along at the exact time the dogs needed protection from heavy traffic. You were the angels I prayed for…talk about the stars lining up! Thank you, thank you, thank you. There are no words to express my happiness to have my fur babies safely home and curled up in my lap sleeping off their adventure. We are closely inspecting our fencing to find the breech and have contracted a company to cross fence our back yard to keep our “Adventuress and Houdini” out of our natural area and away from bunny trails…their world will be downsized so hopefully, we’ll not go through this again. Barb and Terry you have hearts of gold and are doing such important work. May your lives be blessed for all you do…