There is no better feeling to have your dogs returned no worse than wear after fearing the worse. ROAM just happened along at the exact time the dogs needed protection from heavy traffic. You were the angels I prayed for…talk about the stars lining up! Thank you, thank you, thank you. There are no words to express my happiness to have my fur babies safely home and curled up in my lap sleeping off their adventure. We are closely inspecting our fencing to find the breech and have contracted a company to cross fence our back yard to keep our “Adventuress and Houdini” out of our natural area and away from bunny trails…their world will be downsized so hopefully, we’ll not go through this again. Barb and Terry you have hearts of gold and are doing such important work. May your lives be blessed for all you do…
Yvonne Y
I would like to thank Terry and the ROAM Team for being there for my family when I lost my dog. Within hours after completing the lost pet application, I had three ROAM team members contact me by phone. The ROAM team was quick to respond to my application. They were efficient and ensured they had the correct information about my dog and the location on where he was lost. And, when talking with them on the phone they were understanding, supportive and encouraging. I cannot say enough good things about the ROAM Team and the service they provide. Thank you again! Yvette S
Yvette - July 2020
Our heartfelt thanks to your amazing team! We just can not express the true feelings of support and positivity you provided while being so organized, and amazingly effective! And thanks to Joe at Fort Victoria for keeping him safe overnight. We are forever greatful you were there for us and Cooper.
Christina Lloyd-jones
What amazing people/service🙂 Alan is my brothers dog- i had let him out this afternoon 2pm with out his collar:(- he slipped into the park and was gone- i was searching for hours for him before my brother got home – he arrived home and i broke him the news- its the worst feeling-we had paused our searched efforts in hopes he would find his way back- he was too lost -we made some calls and got in touch with roam- these people were on the scene within an hour -they were everywhere searching for hours- they kept in contact with me the whole time- and were relentless with there search – they had Alan back by 7pm before dark- what an amazing feeling- i owe roam bigtime – if you ever lose your pet – you need these people on your side- unreal service- thank you soo much!!!!!!
Justin F
Ryder is safe and at home with us. Thank you to Terry and Rachel and all of the ROAM volunteers who contributed to the safe return of our dog. We had several sightings early this morning following the route I took while looking for him today. We found him at Ash and Edgemont and with Terry’s exceptional guidance were able to reunite with our boy. We cannot say thank you enough to all who helped and sent messages of support. ROAM as an organization was outstanding start to finish. We could not have done this without ROAM. I cannot praise them highly enough. Thank you, thank you, thank you!!💕
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Deb H
Thanks to Terry and co. for working with Good Samaritan (Dan) to help capture and return Smokey, our very sly and speedy sled-dog. Even more importantly, thank you for understanding our plight and helping to educate and encourage us rather than chastising us or suggesting that we give up on our dog. We adopted Smokey knowing that she has serious issues to work through, but we did so because she is an excellent physical and emotional companion for our son, who has also had a very difficult time making it through elementary and middle-school with his self-esteem intact. In giving Smokey what she needs, we are also providing our son with the motivation and example he desperately needs to take good care of both his dog and himself.
Kevin & Jindra B
A huge thank you to ROAM and all of the the kind volunteers who dropped everything to look for our beloved runaway Kalle!! We were absolutely astounded at how quickly ROAM immobilized after I got in touch. Within an hour they had posters printed and volunteers scouring Mt. Doug. Every walker I stopped on the mountain to ask if they had seen my missing dog had already seen a poster and/or been approached by someone else! I couldn’t believe it. We are so very, very grateful for everyone’s efforts. We were so distraught that Kalle was missing but were very heartened by realizing what a caring community we live in. It was a long 6 hours, but all’s well that ends well!! Thank you all!! And another huge thank you to the kind woman that pulled over and rescued him from Blenkinsop Road when he ran into traffic! I was too overwhelmed to get her name. Kalle and I will be enjoying an ON-LEASH walk today in the beautiful sunshine.
Sarah E
My name is David, I lost my best friend Griffin this morning after searching and losing all hope I phoned the pound, police, fled search and to my amazement ROAM – Reuniting Owners with Animals Missing was at my door within 15 minutes with boots on the ground, after a quick detailed conversation about habits and characteristics of my best buddy griffin they went to work. After approximately 90 mins I started getting very depressed once more and then the phone rang Rachel had found my dog and brought him back immediately. My depression turned into inspiration from the people that had volunteered out of the goodness of their Hearts and I instantly need to repay them some how. When I asked what could I do to feel like I’ve contributed to ROAM she told me that a comment would be nice so here I am with a comment and I’m not sure I could ever put into words how I feel so I am going to volunteer once a month with ROAM to make this world a better place. Thank you from the bottom of my heart to “Rachel Terry Barb Leslie and all the other and volunteers I didn’t meet, u r the light at the end of my tunnel God bless griffin and I will never forget what u did for us and asked for nothing in return but simple😊 comment.
David S. (Griffin)
Our sweet little girl was brought home to us last night thanks in no small part to the folks at ROAM. We were put in touch with Terry by Lesley at Helping Paws Okanagan to help us bring home our missing dog and he was nothing short of exceptional – he was available anytime day or night, answered all our questions, laid out a clear plan that was way to follow, and spoke with a certainty and a confidence that was so reassuring. He kept us calm and focused on what we needed to do to get her back. What you do and the knowledge you have is truly a gift to animal lovers everywhere! Thank you so much Terry and ROAM – we could not have done it without you!
Brette R (August 3, 2020)
You guys are amazing and I’m so happy that we could find Fletcher within 1 day!! Your system seems to work awesome and I am so thankful.
Courtney B



