There is no way for us at Loved At Last Dog Rescue to adequately thank ROAM and Terry and Barb and their amazingly dedicated volunteers for their tireless efforts and commitment to catching Stella. This fearful girl had been rescued from a life as a stray in the streets of Iran only to escape from her foster home. We despaired that Stella could ever be caught. But then we didn’t know about ROAM’s experience, skill and most importantly their refusal to quit until the dog is caught. Even though FLED had been asked first to search for Stella it was ROAM who kept in constant contact with us with updates about sightings of Stella. We quickly realized that Stella’s best chance of being caught lay with ROAM. I doubt Terry and Barb slept more than a four hours a night since Stella’s escape. It became readily apparent to me that it wasn’t a matter of if ROAM caught Stella but when. And despite our repeated offers to make a donation Terry and Barb preferred that the money be used to help rescue other homeless dogs like Stella. And if all this wasn’t enough, Terry and Barb have also offered to help us find an adoptive home for Stella in the Victoria area. Amazing! Thank you, thank you, thank you ROAM. You are the best!
Jan O
A huge thank you goes out to this organization, the people behind it, and the compassionate service they provide. I am beyond grateful. When my little dog Ruby was scared off running by a hang glider that appeared over some trees in an off leash park, I was completely distraught when I couldn’t catch her and then eventually lost sight of her. I am new to Victoria and didn’t know anyone to help me so after calling animal control I continued to search. Then I remembered hearing about this organization Roam and gave them a call. I was crying and not sure if they could understand me, but they took the time to get the information and post immediately on the website with Ruby’s picture. Within another hour I had Ruby safely back in my arms. It was through this organization that we found each other again so quickly. We don’t tend to think about these things happening and I’m quite sure I never want to experience that terrifying feeling again. But it is nice to know this service is available for pet owners and I can testify that it works! The compassion and calm of Barb on the other end of the phone and the follow up happy texts went above and beyond any of my expectations. Once again, beyond grateful.
Carla B
When our little Sunny went missing we were advised to immediately contact ROAMBC through their website. They replied immediately and gave us critical steps to follow to get information out into our new neighbourhood. Within 30 minutes they were on site supporting our search. Over the next five hours 15 ROAM volunteers combed the area and provided emotional support to keep us positive. Terry and Barb have a thorough understanding of canine behaviour and educated us while keeping us calm. As they had predicted, Sunny found her way home as it became dark. The volunteers kept in constant contact and were following her. Words cannot express the gratitude we feel to the amazing ROAMBC team. You have provided us with your time and support at critical hours. Your kindness will never be forgotten and you are an inspiration of what volunteerism is all about. Thank you, thank you!!
Darlene E
Reuniting Owners with Animals Missing
I have loved and had dogs all my life. My partner and I just last week acquired the most beautiful standard poodle named Lena. She is three years old and she came from a lovely horse farm in Nova Scotia. Her former mom has been a breeder of standard poodles for over 30 years and she is one of my best friends. Lena had been selected to be a breeding bitch but it didn’t work out. Apparently she didn’t like male dogs! So my friend knew I was wanting a new dog after our beloved standard died a few months ago. And she offered us Lena and we jumped at the chance. Lena had only been with us for TWO days when she was lost. On Thursday Nov 2nd she flew from Halifax to Vancouver. She had not only a 4,000 mile plane ride BUT she had a 1.5 hour drive from her former home in NS. And most importantly, she was left by her obviously very sad former mom of 3 years. What an incredibly stressful day for a dog. Then on Thursday evening she was handed over to us in Vancouver and we drove to a hotel. Lena had never been in a hotel before and the sweet natured jet lagged dog quietly settled down on the bed. She even had a small supper! Next day, Friday, we departed for the ferry terminal and she had her first ride on the ferry. We stayed in the car with her and she enjoyed the ride. Once back home in Victoria we introduced her to her new home and that night she slept for hours. ROAM came into our lives Saturday morning. I had taken her out for a pee break and naively–when she hadn’t peed for 14 hours–I took her off the leash just to pee. We were in an enclosed fence park, very small with two exits. A strange dog SUDDENLY out of nowhere bolted up to her JUST as she finished peeing (she was literally off the leash for no more than 2 minutes) AND she froze, jumped backward and then ran. Her fear of the dog was so great that nothing I could do worked. I ran after her for three blocks down a city street but I lost sight of her. Everyone in the neighborhood called out encouragingly as I ran down the sidewalk in search of her. In about 10 minutes I reached Beacon Hill Park, across the street from my home. I ran home hoping she might have come to our front door. No luck. I then ran back towards the park realizing it was the first walk I had taken her on and IF she was as smart as I thought she was–she would remember it. I also thought it most resembled the pastoral area where she grew up. Fortunately for me I met the most lovely woman and 3 dogs number in her contact list. Terry, the acknowledged search wizard at ROAM, got the call from his dispatcher, and apparently dropped everything at home and bolted out the door so quickly his wife Barb didn’t know what was happening! Meanwhile I was desperately retracing my first walk in the park with Lena hoping to spot her. As I ran through the park, I heard from many people Lena had been running from everyone who tried to help catch her. I even saw her with my own eyes and called out to her and she ran AS FAST AS SHE COULD in the other direction. I was devastated. Then I realized she was so traumatized that nothing could calm her down. At some point in the 4 hour search for Lena, my partner, Darrell, ran to the fire department in James Bay behind our house. The fire men jumped in their truck with the largest ladder and drove to the highest point in the park. They put up the ladder (which I think extends 10 stories) and they had a perfect outlook and actually spotted her heading for Dallas Road. For those who don’t live here this is the most beautiful dog park in the city and it runs along the water.This turned out to be the next piece of good luck in a day that started in a very bad way. Between the Victoria Animal Control (VACs) (Matt) and ROAM (Terry and countless volunteers) they managed to finally locate and corner Lena at one end of Dallas Road. She was so scared of them she ran down a huge embankment but lucky for us, the beach meant she couldn’t run into the streets anymore. With more skill than I could imagine, Matt and Terry worked together like a well oiled machine and closed off Lena’s possible escape route from the beach. Total strangers walking along the trails stopped also to help block her from coming back up the hill into traffic. By this time she apparently was too tired to run up the embankment (thankfully!) and within minutes Terry had safely and securely captured her. To think that one frightened dog–so far from its original home–ran through traffic for almost four hours and escaped unharmed is nothing short of a miracle. Except that in reality it was the training, love of dogs, and common sense of many people that brought us to this happy conclusion. We will always be so grateful to ROAM and all the good people of Victoria who came together to save our dog. Lena I’m happy to report is unscathed by her terrifying adventure. She is now wearing a HALTER and I have a 20 foot training leash. She has been back to the park in my company and she is also enjoying her walks on Willows Beach. Because of her ordeal we’ve been spoiling her just a bit :). I can’t tell you how many times Saturday night I looked down to see her sleeping beside us and pinched myself to make sure I wasn’t dreaming. I could never imagine a dog surviving what she did–and totally unharmed. Thank you Terry and Matt and all the fabulous people at ROAM and all those kind strangers who pitched in to help us. Cindy T and Darrell B Victoria BC
Cynthia & Darrel
Ricky has been FOUND!! Thank you so much to Barb, Terry, and everyone else who helped us last night and this morning! We can’t thank you enough! We’re so grateful that Ricky is home safe and sound. We will be ROAM volunteers from here on out. Thanks again!
Chris L (Ricky)
Thank you from the bottom of my heart for the people you have helped and supported. Operating a service available at no cost to animal owners at a time of need and hearing about your contribution from a fellow dog owner. You are well appreciated, have been successful in your mantra and are COMPLETELY APPRECIATED BY THE LIVES YOU TOUCH AND THOSE THAT HAVE BEEN FORTUNATE TO HAVE YOU AVAILABLE IF NEED BE. THANK YOU FOR DEMONSTRATING THE GOOD AND GREATER GOOD IN YOUR SERVICE TO OUR COMMUNITY. MORE THAN 5 STARS AND A STANDING OVATION, KEEP DOING WHAT YOUR DOING. Holly B
A huge thank you to ROAM and all of the the kind volunteers who dropped everything to look for our beloved runaway Kalle!! We were absolutely astounded at how quickly ROAM immobilized after I got in touch. Within an hour they had posters printed and volunteers scouring Mt. Doug. Every walker I stopped on the mountain to ask if they had seen my missing dog had already seen a poster and/or been approached by someone else! I couldn’t believe it. We are so very, very grateful for everyone’s efforts. We were so distraught that Kalle was missing but were very heartened by realizing what a caring community we live in. It was a long 6 hours, but all’s well that ends well!! Thank you all!! And another huge thank you to the kind woman that pulled over and rescued him from Blenkinsop Road when he ran into traffic! I was too overwhelmed to get her name. Kalle and I will be enjoying an ON-LEASH walk today in the beautiful sunshine.
Sarah E
On behalf of Queenie, all the local volunteers and the Puerto Vallarta SPCA (PVCA) we want to express our sincere gratitude for Terry of ROAM for his assistance. As you know Queenie arrived in Canada and was lost very shortly afterward, in the North Vancouver winter. She didn’t know where she was, and wasn’t used to the winter. As a rescue from Mexico, we relied on a group of random volunteers that came together, as well as a PVCA rescuer that flew up from Mexico. Within a very short time, you dropped everything to come to Vancouver despite the distance, with your equipment, your guidance, and your dedication. And even after leaving you were with us supporting remotely. Your contribution and your dedication to this dog and this group of strangers gives me great faith in humanity. We are grateful beyond words.
Deanna P
You guys are amazing and I’m so happy that we could find Fletcher within 1 day!! Your system seems to work awesome and I am so thankful.
Courtney B
You guys may have only helped me for a day, but you gave me the strength and positivity to help me find my beautiful baby girl! I can’t thank you enough for everything you did, especially being so far away! You guys do an incredible thing, thanks again!!!
Kaitlyn (Langley BC)



